Roll up for LOYA 2007 October 1st 2007 Celebrating its 20th anniversary this year, the 2007 Loo of the Year Awards is bigger
than ever before. But there was a point when it might have been called off due to lack
of commercial support. Brendan Coyne spoke with organiser Richard Chisnell
If there was a single element that would make Richard Chisnell's job
easier it would be for major washroom companies to take a
strategic, long-term view and commit to supporting the Loo of the
Year Awards.An industry stalwart involved with the awards since the
inaugural programme in 1987, Chisnell feels the problem is that too
many companies are caught up in day to day 'fire fighting' to
plan ahead.
"It shouldn't be as difficult as it is proving to attract the
major players. Because you can recoup the kind of investment
we seek with one contract.Marketing, while not yet a dirty
word, isn't bottom line stuff.Much like training it's one of the
first budgets to be cut," he says."But if people could recognise
the opportunity the awards represent and share the vision, it
really can pay dividends."
While those with an eye on the bottom line may dismiss
such rhetoric as idealism, Chisnell points to the first winner, the
Hatton Court Hotel near Gloucester, by way of example."The owner,
Andrew Moore, actually won it 10 years later for another hotel, St.
Michael's Manor, in St Albans.He reckoned his turnover almost
doubled the following year as a result. He used the award to promote
his business and saw an enormous increase in visitors from America
and Japan."
The problem, says Chisnell, is that the majority of hotels and
restaurants are yet to recognise the pulling power of a decent toilet.
However, he says the good news is that many other establishments
are beginning to share the vision, as evidenced by the growing
number of entries.
"This year we've had just under 1,500 entries.Over recent years in
particular it's grown because some of the corporate bodies are
realising that an independent annual assessment of their loo facilities
is a good thing." He says that some companies and also local
councils, are entering toilets that they know to be dire "so that they
can use a damning report as leverage for more budget".
Luckily, before the awards were cancelled,Dyson agreed to sponsor
the 2007 event, recognising the opportunity to further the footprint
of its airblade hand dryer. Chisnell hopes the partnership will
continue beyond this year's awards, and believes, as the Olympics
approach, that interest will surge as government seeks to address the
current situation: that public facilities are generally poor.
From his work with the British Toilet Association (which is holding
its annual conference at the National Motorcycle Museum on
Thursday 8 November) Chisnell says the Communities and Local
Government department's steering group is now considering the
viability for a public toilet flag scheme much like that used to grade
the cleanliness of parks and beaches."The feeling is that, if the time
comes for toilets to be assessed nationally, the Loo of the Year Awards
have the credibility and the criteria to cover that."He says a senior
civil servant will be at the BTA conference to outline government
plans for toilet provision in the lead up to the 2012 Olympics.
While entry for this year's awards to be held at the National
Motorcycle Museum on 5 December are now closed, Chisnell says
nominations are already coming in for 2008, with the simple online
nomination process (see www.loo.co.uk) encouraging more people
to get involved.
Let's hope the industry can be as
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