Digital platform for restroom management
August 1st 2011

Bestroom, a digital platform developed by restroom sanitation manufacturer F-Matic, uses a mobile app and web interface to give service providers and restroom owners instant feedback to streamline janitorial services and inventory management.

David Bernstein, of F-Matic, explained: "There are a plethora of rating web sites and apps covering restaurants, travel services, and even restrooms.However, none of them provide a connection between users, owners, and those who provide products and services. Bestroom allows the people who own, maintain, service and supply restroom facilities to not only receive feedback in real time, but to act on that information and interact with partners throughout the supply and service chain." The Bestroom mobile app allows general rate and search functions, as well as the ability to sort by category, attributes and proximity to the users' current location.Users can also provide specific feedback for facility owners, right down to specifying a lack of soap, a plumbing problem, a dirty floor and more.

That feedback is sent to restroom owners and service providers so they can request janitorial services, place orders or restock the facility.

Once fixed, the reporting user will get a notification and the response speed will be recorded so future users can see how important clean facilities are at various locations.

In addition to the mobile app, a website (www.bestroom.com) interface will allow owners and providers to access advanced features and streamline inventory based on feedback and instant interaction with clients and restroom users.

Bestroom uses a combination of location-based services from a smartphone as well as scannable QR codes to differentiate between multiple restrooms located within a business or on different floors of an office building.

Restroom owners can sign-up and place QR codes in as many restroom as they like, without charge, then access an online dashboard to monitor feedback and place re-fill orders with suppliers.

Distributors and service companies will be offered tiered monthly subscription options, including free options, to access more advanced features. Some of the upgraded services include: alerts when customers' restrooms need service; promoted listings in the Bestroom supplier database; and the ability to receive orders from their customers through the app (in a forthcoming version).