Streamlined claims
December 1st 2011

Disaster recovery and restoration specialist, Tempest Restoration, believes it is changing the way the UK's insurance industry manages claims by adopting claims estimating software, Xactimate.

Xactimate has been developed in the United States and is designed to streamline the estimating and claims process, limiting the man hours required to process claims and speeding up following actions.

"Xactimate is a fantastic tool and we are already seeing a marked improvement in the service which we are offering our clients here at Tempest," says Martin King, owner of Tempest Restoration.

The software will not only accelerate the way damage is assessed on site, it will ensure that estimates created on the system are accurate and relevant to the locality of the claim.

"It has supplier and product data which allows us to focus on repair, rather than replacement," continues King. "This not only ensures faster response times, it can also significantly reduce the overall cost of the claim".

"We pride ourselves on providing an efficient restoration and recovery service throughout the UK," says Bill Lakin,Training and Development Director,"with the introduction of Xactware to drive our claims process,we aim to deliver savings to insurance companies up and down the UK"